@lasar yes, there are some technical restrictions and an external monitoring service shows connectivity dropouts once a week which they have not addressed. I certainly won't recommend or deal with them ever again.
@lasar they just sent me an email to say that they cannot terminate service until 2016. They just lost a customer for life who will also spread a bad word. My only course of action is to not pay, but I am not sure if they can impact my UK credit rating....
@lasar It's the cheapest VPS (well it was 4 years ago) you get more for less now. This was used for an Open Source project but the increasing costs meant it was more economical to host elsewhere. Their service/connectivity is generally crap outside of EU.
@lasar The contract does state a 4 week cancellation period, but they say it's a rolling 12 months and the 4 weeks only applies to the first 4 weeks! I have pleaded with them and they have referred me to a decision maker. I don't hold up much hope.