Looking at the posts marked #adn2013 shows a very common thread: we like each other enough that we can drop many of the masks we wear and be our true selves. People don't feel the need to pretend, and we support each other. Faith in humanity ... restored.
@patrickrhone The next step is changing from ‘value delivered’ to ‘value received’. I usually do a valuation with my customers AFTER the service has been delivered and gave THEM decide the amount to pay me based on the value they received.