@jws No. He chooses his tools. He needs to learn how to use them. I told him to send me a public SSH key (he's been password-auth'ing). It's up to him to figure out how to do that. I'm not going to nanny him.
I've been leading a WordPress designer by hand all week through the process of trying to upload files to a different directory on server he's connected to before, and I'm beginning to understand why Linux forums are so unwelcoming to n00bs.
I love sitting on the front porch on these cool late-Spring mornings when the neighborhood's all atwitter with bird song. Coffee in hand, sun rising, a brief respite before all the drones start returning to the mothership.